QUESTIONS & ANSWERS

  Q & A's for DOCUMENT DESTRUCTION


Why should my company shred documents?
We have an office shredder. Why should we outsource our shredding?
Do we have to remove staples, paper clips and binder clips?
Are there any restrictions about what we can we put in the security containers?
Can you destroy X-Rays and/or MRIs?
What happens to the paper after our documents are destroyed?
Do you screen your employees?
How do you ensure the security of our documents?
Do your employees ever see our documents?
How do you implement HIPAA privacy and security compliance?
May we witness destruction of our information?
How do I know everything has been destroyed?
Do you offer a certificate of destruction?
What if I only need shredding periodically or just once?
How much advance notice do I need to give before booking?
Will you take our empty boxes?
Do we need to pay when you shred or can you issue an invoice?
What methods of payment do you accept?

  Q & A's for RECORDS STORAGE


What can I do with all of the boxes and clutter wasting space in our storage room?
Why should I use PLANET SHRED over a self-storage center?
Will you pickup our boxes from a self-storage facility?
What service levels to you offer for access and delivery?
Can you fax a file to my office from my records?
Do you offer a guarantee?
Do I have to use your boxes or can you use ours?
I am not happy with my current storage facility, What can I do? Can you help?
How do I prepare my boxes for storage?
How can I get a file out of storage?
If I need a single file do I have to request the whole box?
May I come to your facility to look through my files, instead of having the boxes delivered to me?
Can anyone from my company request files or boxes?